Table of Contents
1. General Guidelines for Items Allowed
2. Prohibited Items
3. Food and Beverages
4. Seating and Accessibility
5. Safety and Security Measures
6. Photography and Recording
7. Children and Babysitting Services
8. Special Events and Promotions
9. Contact Information and Assistance
10. Frequently Asked Questions
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1. General Guidelines for Items Allowed
The Hollywood Casino Amphitheatre, located in Chicago, Illinois, is a premier entertainment venue that hosts a variety of events, including concerts, festivals, and special performances. To ensure a smooth and enjoyable experience for all guests, there are specific guidelines regarding the items you can bring into the venue.
2. Prohibited Items
It is important to be aware of the items that are not allowed inside the Hollywood Casino Amphitheatre. These include, but are not limited to:
- Firearms and weapons of any kind
- Alcoholic beverages
- Glass containers
- Illegal substances
- Any item that may pose a safety risk or be used as a weapon
- Selfie sticks that exceed 3 feet in length
3. Food and Beverages
While you are not permitted to bring your own food and beverages into the venue, there are numerous concessions available inside. These include a wide variety of options, such as:
- Hot dogs
- Popcorn
- Pizza
- Sushi
- Salads
- Snacks
- Non-alcoholic beverages
Please note that all food and beverages are subject to a service charge.
4. Seating and Accessibility
The Hollywood Casino Amphitheatre offers a variety of seating options, including general admission, reserved seating, and VIP packages. Guests with disabilities are encouraged to contact the venue in advance to arrange for any necessary accommodations.
5. Safety and Security Measures
The Hollywood Casino Amphitheatre takes the safety and security of its guests very seriously. This includes:
- Security personnel present throughout the venue
- Bag checks at the entrance
- Pat downs and metal detector screenings
- A clear bag policy to ensure the safety of all guests
6. Photography and Recording
Photography and recording are generally permitted at the Hollywood Casino Amphitheatre, as long as it does not interfere with the performance or other guests. However, professional cameras, tripods, and flash photography are not allowed without prior permission.
7. Children and Babysitting Services
Children of all ages are welcome at the Hollywood Casino Amphitheatre, but it is important to note that all guests must have a ticket. Babysitting services are not provided by the venue, and it is the responsibility of the parent or guardian to ensure the safety and supervision of their children during the event.
8. Special Events and Promotions
The Hollywood Casino Amphitheatre frequently hosts special events and promotions, such as pre-show parties, meet-and-greets with artists, and giveaways. Keep an eye on the venue's website and social media pages for the latest information and opportunities to participate.
9. Contact Information and Assistance
If you have any questions or concerns regarding the items you can bring into the Hollywood Casino Amphitheatre, please contact the venue's customer service team at (877) 745-3000 or visit their website at hollywoodcasino.com/amphitheatre.
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Frequently Asked Questions
1. Can I bring a backpack into the Hollywood Casino Amphitheatre?
Yes, you can bring a backpack into the venue, but it must be subject to a bag check. Please ensure that it does not exceed the size limits outlined in the clear bag policy.
2. Are there any restrooms available inside the venue?
Yes, there are numerous restrooms available throughout the Hollywood Casino Amphitheatre. These facilities are located in various areas of the venue, including the seating areas, concourses, and VIP areas.
3. Can I purchase tickets at the door on the day of the event?
Yes, tickets can be purchased at the door on the day of the event, as long as there is availability. However, it is recommended to purchase tickets in advance to avoid potential wait times and ensure admission.
4. Are there any discounts available for seniors, military personnel, or students?
Yes, there are discounts available for seniors (65+), military personnel, and students. Please visit the venue's website or contact the customer service team for more information on how to purchase discounted tickets.
5. Can I leave and re-enter the venue during the event?
Yes, you can leave and re-enter the venue during the event, but you must present your ticket and any identification required for entry. Please note that you may be subject to additional bag checks upon re-entry.
6. Are there any ATM machines available inside the venue?
Yes, there are ATM machines located throughout the Hollywood Casino Amphitheatre. These machines are available for your convenience and are accepting all major credit and debit cards.
7. Can I bring my own chair into the venue?
No, you are not allowed to bring your own chair into the Hollywood Casino Amphitheatre. The venue provides comfortable seating for all guests, and additional seating options are available for purchase.
8. Are there any places to smoke or vape inside the venue?
No, smoking and vaping are prohibited inside the Hollywood Casino Amphitheatre. There are designated smoking areas located outside the venue for the convenience of guests who wish to smoke.
9. Can I bring my own blanket into the venue?
Yes, you can bring your own blanket into the Hollywood Casino Amphitheatre, but it must be subject to a bag check. Please ensure that it does not exceed the size limits outlined in the clear bag policy.
10. Is there a coat check available at the venue?
Yes, there is a coat check available at the Hollywood Casino Amphitheatre for the convenience of guests. This service is complimentary and can be found in the main entrance area.
